Refund policy

At AM Story, we offer a simple and hassle-free return and exchange experience.

7-Day Return / Exchange Window

You can request a return or exchange within 7 days of delivery.

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Eligibility Criteria

To be eligible:

• Product must be unused, unworn, and unwashed
• All original tags, packaging, and accessories intact
• Item must be in original condition

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Return / Exchange Process

• Contact our support team with your order details and reason
• Our team will guide you through the process
• Reverse pickup will be arranged (if available), or you may be asked to ship the product

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Refund Policy

• Refund is processed after quality inspection
• Prepaid orders → refunded to original payment method
• Refund timelines depend on your bank/payment provider

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Exchange Policy

• Exchanges are subject to product availability
• If unavailable, you can choose a refund or alternate product

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Non-Returnable Conditions

• Used or damaged products
• Missing tags or original packaging
• Items marked as non-returnable

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Need Help?

📱 Phone / WhatsApp: +91 9518928147
📧 Email: hello@amstory.in